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UHTV Video-On-Demand

The purpose of the UHTV Video-On-Demand (VOD) service is to provide access for students to view missed cable class sessions.

The VOD service is only for registered students and may not be retained for further dissemination. Students will be required to log in with their UH username and password to access the VOD. Video streams will not be available once the last class session of the semester has occurred. (Note Exception: Video streams will be available through finals week provided the final exam was not administered during the normal course of instruction.) VOD will not be available once the course ends. Students should check with their instructor for other options to obtain missed class work.

VOD is NOT an alternative delivery method for completing the course. Students are still required to view the broadcast of their cable courses on Channel 55. Academic Technologies (AT) will not be responsible if a student relies primarily on the video stream to complete the course.

Minimum Computer Requirements

Certain computer requirements must be met to access VOD:

• Windows XP, Windows Vista
• Broadband connection (cable modem, DSL) or greater
• QuickTime 7
• Cookies need to be enabled
• Internet Explorer 7+ (Preferred browser) or Firefox 2+


• Mac OS X 10.4+
• Broadband connection (cable modem, DSL) or greater
• QuickTime 7
• Cookies need to be enabled
• Safari 3+ (Preferred browser) or Firefox 2+

Students that do not meet this requirement should contact their instructor for other options to obtain missed class work (example: notes from other classmates, meeting with instructor in an office hour setting, etc.)

Technical Support

For technical support submit the VOD Technical Support Form.

If there are any problems accessing the Video On Demand (VOD) system, please review the Frequently Asked Questions (FAQ) page. For technical support please submit the VOD Technical Support Form. Please refer to the Frequently Asked Questions page before submitting the VOD Technical Support Form. Technical support is also available via email at vod-support-l@lists.hawaii.edu. When emailing the VOD technical support staff please include a detailed explanation of the problem and a list of solutions tried. If you are using routers or firewalls please review the Frequently Asked Questions (FAQ) page.

Instructions

1. Each class course is password protected. Click on the campus link to find your course.
2. Registered students need to type in UH username and password to access class sessions.